Local and national shortages of sign
language interpreters sometimes make this service difficult to provide.
Interpreters are not on staff at Moraine Valley. They are hired "as
needed," so arrangements need to be made well in advance. The Center for
Disability Service's interpreters do freelance interpreting, which means they
accept assignments with other schools and agencies, so once they accept an
assignment at Moraine Valley they may not be available for additional hours
because of other commitments. Therefore, if students need an interpreter for a
field trip, tutoring session, counseling appointment, etc., the CDS needs to
make arrangements well ahead of time. Since it is difficult to schedule
interpreters for additional hours, the CDS asks that students be flexible with
their schedule to allow us to make appropriate accommodations.
The interpreters are paid whether or not students are in class unless they
receive 48 hours advance notice. Students are asked to exchange telephone
numbers with their interpreters so they can contact the interpreter if they will
not be in class. If students miss three classes without giving the interpreter
48 hour advance notice, the interpreter services may be cancelled. It would then
be necessary for students to meet with the director of the Center for Disability
Services to reinstate this service.
It is important for students to be on time for classes. The interpreter will
remain in the class for 15 to 20 minutes after class begins, but if students do
not show or send a message, the interpreter may leave. Please call the
Disability Services Office (L170) at (708) 974-2004 if you are going to
be late for class so we can notify the interpreter. Repeated tardiness could
jeopardize your interpreting services.
The interpreters the CDS uses are usually very dependable; however we cannot
guarantee that an emergency won't cause an interpreter to miss a scheduled
assignment. If an interpreter calls to cancel an assignment, the CDS will make
every attempt to provide a substitute. If a substitute cannot be provided, it is
suggested that students using an interpreter carry a tape recorder with them to
their classes. In a situation where an interpreter does not show up for class,
students can tape record the lecture and the CDS will make arrangements for the
interpreter to translate the tape recording as soon as possible. If students
cannot locate someone to take notes for them, they should discuss this with
their instructor or contact someone from the Center for Disability Services.
Students currently enrolled need to bring their schedules for the next semester
to the CDS office as soon as they register. Failure to do so in a timely manner
could cause a delay in scheduling interpreter service.
Students may be asked to sign a contract each semester stating their knowledge
of and agreement with these requirements if they have failed to follow
procedures on more than two occasions.
Any concerns or problems students have with interpreters should be brought to
the attention of staff in the CDS office. Every reasonable effort will be made
to resolve the situation fairly.